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  Main Topics : FILMMAKERS and Film Submitters : STEP 2: Submitting and Tracking

 
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I'm not sure that my credit card payment went through. How can I check?
You may view any credit card transaction that has been made through Withoutabox by clicking the Transactions tab in your left-side navigation. As soon as a transaction has been successfully completed, it will appear on this page. The display of the Transactions Page defaults to "past 90 days." If you are looking for records in the more distant past, you will have to adjust the "View."

If you cannot find a particular transaction in this list, you may go back and try your transaction again. For festival submissions, just pull up the Confirmation Page and use the link that says, "Save Time and Pay Now." (Confirmation Pages can be found easily via your Submission Status tab.) The Confirmation Page will also show when a credit card transaction has been successfully completed.

 

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