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Secure Online Screeners


What is a Secure Online Screener?

Our Secure Online Screener service allows you to upload your video once, and submit it along with your festival application to all festivals participating in our Secure Online Screener program. This makes it easy for festivals to quickly and securely view your video along with the details of your submission, and it saves time in handling offline / disc based submissions (e.g. DVD, Blu-Ray etc.)

Does every festival accept Secure Online Screeners?

No. Festivals accepting Secure Online Screeners display a blue dot with a check mark next to "Submit Online" on the Category Page. The Submission Details page will also display all the Submission Formats accepted by a festival.

We recommend that you check the festival Category page as category rules, requirements, formats and deadlines often vary between festivals and their categories. [You can access festival category page by selecting a particular category from the festival listing page]

Can I use my YouTube video as a submission video?

Not at this time. We currently offer submissions via direct upload to Withoutabox/IMDb or Vimeo.

How do I upload my video?

Withoutabox Secure Online Screeners are hosted on IMDb, which is part of why we provide the option to link your IMDb and Withoutabox accounts. You can create a free IMDb account while uploading your video if you don’t already have one.

Here are the steps to upload a video:

  1. For submission videos, select "Add an Online Screener" (if you have not uploaded any submission video) or select "Upload New Submission Video" in the Submission Videos section of the Videos tab. For promotional or press kit videos (e.g. trailer, clips etc.), select "Upload New Video" in the Promotional Videos section of the Videos tab, indicate Video Type as Press Kit Video and click “Continue”.
  2. You will be taken to IMDb to upload your video. You will need an IMDb account to upload videos to Withoutabox.
  3. Please create an IMDb account if you don’t have one, and link your IMDb and Withoutabox accounts if you have not linked them during the registration process.
  4. You will be asked to log in to IMDb if you are not logged in.
  5. On the IMDb sign in and registration pages, please select IMDb as the provider to log in. We currently don’t support video uploads to IMDb accounts authenticated by Amazon, Facebook and Google.
  6. Once you are on IMDb, simply complete the provided fields and select “Upload”. At this time, you can select whether you want the video to be public on IMDb or private so that only festivals that you submit to can view the film. Once the upload is complete, please allow up to 2.5 times the duration of the project for your video to be processed and ready to submit to a festival.

We recommend that you view your video in its entirety before submitting your video to a festival. Once a video is submitted, it cannot be deleted.

Another way to access the IMDb video page is during the project creation process. When you are finished creating your project, and you click “Finish”, you will see the Video Type selection page where you can indicate Video Type and click "Continue" to proceed to upload a video.

Do my videos play in HD?

Yes, Withoutabox supports adaptive HLS streaming, ensuring your videos are always displayed at the maximum resolution including full 1080p HD support, based on your available bandwidth.

We support the following settings:

File Size: Up to 10 GB
Length: Shorts to full length Feature films.
Quality: From Standard to full HD 1080p

What formats do you accept?

We support WMV, AVI, MP4 or Quicktime utilizing most common codecs. Note that we do not support ProRes file formats at this time.

How long does it take to upload a video?

Upload time depends on a variety of factors including file size and connection speed. The larger your file size, the longer your upload will take. A 4 GB file with a 2 Mbps upload connection will take approximately 5 hours to upload to Withoutabox. During upload, you will need to leave your computer on with the browser opened. Note, after the video is uploaded, it can take up to 2.5 times the duration of the project to complete processing. During processing, you can close the browser if needed. You can check the status of processing on Your Videos Page.

What is a private video?

Private videos are not viewable to the public. These videos can only be viewed by you and the Film Festivals that you submit to using your Secure Online Screener.

How can I ensure my video is private?

The default setting for Secure Online Screeners is private. By selecting this option, your video will only be visible to you and any festival you submit to. The public will not be able to view your video.

You also have the option of displaying the video on your IMDb title page if or when you have one by selecting the “public” option.

If you are concerned that your file may not be set to private, please take the following steps.

  1. Access Your Videos page on IMDb
  2. Select the "Edit" link to the right of your upload title
  3. Verify that the “Make Video Private” box is checked
  4. Click “Save Changes" button at the bottom of the screen

*Please note that you will need to be logged into your IMDb account using the same username that was used when uploading the file.

How do I edit my video information?

You can change the names of each of your video(s) anytime after the video has completed processing. To edit your video name/description, please make sure you're signed into the IMDb account you originally used to upload the video to our site, then access Your Videos page on IMDb.

You will have the option to edit your video title, descriptions and thumbnail images. If the video has not been attached to submissions, you will also have the option to delete the video.

How do I view my video?

Your Primary Submission Video uploaded directly to Withoutabox will be displayed on the Project Summary tab of any project. You can also select “Videos” tab to view all videos associated for this project including promotional or press kit videos (e.g. trailers, clips etc.). You can select a video from the Project summary or Videos tabs and click “Play” to watch the video.

How do I attach a screener to my festival submission?

If your video completes processing before you start your submission, you will have the opportunity to select your Secure Online Screener on the final submission page. You will be given a dropdown menu to select from if you have more than one video attached to your project. For this reason, we recommend clearly naming the screeners attached to your video. See: “How Do I Edit My Video Information?”

If you submit to a festival and choose Secure Online Screener, you can follow the steps below to include the video to your submission:

  1. Select Submissions from the left-side navigation
  2. Select the "View Confirmation Page" link below the submission
  3. Select the version you want to send and click “Save”

How do I replace the screener attached to my submission?

If you've chosen a Vimeo screener, please see "Can I update Vimeo details after attaching the link to a submission?" for instructions to replace the Vimeo link attached to your project. This will change the link associated with all previous and future submissions using Vimeo as the screener option.

If you've chosen to use an IMDb screener and your submission is not yet "In Consideration", you can upload the new video to your project, and then contact us if you would like to replace the screener attached to your submission. We are unable to adjust the screener for submissions that have been tracked as "In Consideration".

How do I delete my video?

Please note, you cannot delete a video that has been previously attached to a festival submission, as the festival may have already started viewing the video. However, you may upload a new version of your film at any time. See: “How Do I Upload My Video?”

If your video has not been attached to a submission, you may delete the video by accessing Your Videos page on IMDb.

*Please note that you will need to be logged into your IMDb account using the same username that was used when uploading the file.

What should I do if my video won’t upload?

There can be several reasons why your video may not upload. First, please review “What Formats Do You Accept?” to ensure your video format is accepted.

If you receive the message “Upload Interrupted”, this means your internet connection speed may be too slow. If you are using a wireless connection, we recommend switching to a hardline instead. Also, be sure to limit your browser activity during uploads.

If you do not see a progress bar, you should switch to a different browser. We find that Chrome and Firefox tend to work best.

How long does it take for my video to process?

It can take up to 2.5 times the project’s runtime / duration for the processing to be complete. After processing is complete, it can take up to 1 hour for the video to be available in the Withoutabox project view page.

Why did I get a processing error?

Most processing errors are caused by the file format not being compatible with our system or your internet connection speed is less than optimal for a video upload.

Please check to see if your video format is supported.

Please note, we are unable to support any videos using ProRes. If using Final Cut Pro, we recommend exporting your file in .mp4 format using an h.264 codec for best results.

Can the festival see my old videos?

Film festivals only have access to the video you attached to your submission.

Not finding the answer to your question? Send us a message.