(Last Revised May 27, 2015)
What are the submission fees for Filmmakers?
It’s free to use Withoutabox to submit to Festivals. You only pay the Entry / Submission Fees charged by the festivals. For Festivals that don’t charge any Submission Fees, you can submit for free.
How much does it cost to upload videos?
It’s free to upload videos and share them with festivals. We support HD 1080p uploads up to 10 GB file sizes.
How much does it cost to upload Press Kit Assets?
It’s free to upload Press Kit Assets.
Press Kits include up to 9 uploads each of Production Stills, Production Notes, Resume Photos / Bios, News & Reviews Links, News & Reviews Clips, 4 uploads of Other Files, and 1 Director’s statement. There is no limit on number of trailers / clips that can be uploaded.
Can I get a refund of submission fees?
If you bought Submission Protection, you are eligible to receive 100% of your Submission Fee when program conditions are met (please refer to Submission Protection section below for more details).
Refunds for submissions that did not include Submission Protection are handled on a case by case basis. Refunds that are granted without Submission Protection are subject to a transaction fee equal to 5 units of the currency the Submission Fee was paid. Also note, refunds can only be issued to the original method of payment in the currency charged. Please feel free to contact us for further assistance.
What is Submission Protection?
Our Submission Protection policy allows you to receive a 100% refund of your Submission Fee, if:
- You decide to withdraw your Submission within 5 days of submitting your Work.
- Your Submission (physical copy of the screener - e.g. DVD/Blu-Ray) is lost in the mail, is not tracked by the Competition within the WAB Service, or is not received by the Competition.
- The Festival to which you submitted your Work does not take place or gets de-listed from Withoutabox during the applicable Submission Entry period.
How much does it cost to buy Submission Protection?
Buying Submission Protection is completely optional. It costs 1.35 for all Submission Fees less than 30 units of currency the Submission Fee was paid in, and 4.5% of Submission Fees for fees greater than 30 units of currency. These fees are standard across all supported currencies. Please note, the fee for Submission Protection is non-refundable.
How long does it take to process refunds if I purchased submission protection?
Typically, refund requests are reviewed within 24-48 hours. Once approved, Withoutabox will issue a refund to your original form of payment and currency. Funds will appear in your account once processed by your financial institution, which usually takes 3-5 business days.
What are Discount Packs?
As a part of our continued focus on improving the overall experience for customers, we have removed the ability to purchase new discount packs. Customers who already purchased discount packs can still redeem available credits. Previously purchased discount packs allow you to receive the discounted Submission Fees when submitting to multiple festival on Withoutabox.
Can I get a refund for Discount Packs?
You can receive a refund for the unused portion of your Discount Package within 12 months of purchase. Please contact us if you would like a refund.